Privacy Policy

This Privacy Policy explains how FloraCraft Academy (“we”, “us”) collects, uses, shares, and retains information when you visit or use our services on selvaexito.bond. It also describes your choices and rights. If you do not agree with this policy, please do not use the platform.

Information We Collect

We collect information to provide the platform, improve course experiences, support learners, and maintain security. The information we collect depends on how you interact with FloraCraft Academy.

Account and profile information

If you create an account, we may collect identifiers such as your name, email address, password (stored in hashed form where applicable), and preferences you provide. If you contact support, we collect the information you share in messages.

  • Identifiers (e.g., name, email address)
  • Profile details you choose to add
  • Support communications and account settings
Course and usage data

We collect information about how you use the platform to help you progress through learning content and to understand what features work best.

  • Course interactions (lessons viewed, completion, quizzes where applicable)
  • Device and app information (browser type, device identifiers, approximate location derived from IP)
  • Log data (access times, pages viewed, referral URLs)
Payment and transaction information

If you make a purchase, payment processing is handled by third-party payment providers. We typically receive limited transaction details (e.g., payment status, plan type, and billing metadata) but do not store full card numbers.

  • Purchase history (products, dates, amounts)
  • Billing country/state (when provided by payment providers)
  • Payment status and fraud signals (as shared by processors)
Information you choose to provide

You may provide additional content such as comments, feedback, or files when interacting with the platform. Please avoid sharing sensitive personal information unless necessary.

How We Use Information

We use information to operate, improve, and protect FloraCraft Academy. Depending on the context, our purposes may include:

Providing and improving services
  • Creating and maintaining accounts, enabling course access
  • Personalizing learning flows and content recommendations
  • Measuring performance and diagnosing technical issues
Communications
  • Sending operational messages (e.g., confirmations, security notices)
  • Responding to support requests and feedback
  • Providing updates about policy or service changes
Safety, fraud prevention, and legal compliance
  • Protecting accounts and preventing unauthorized access
  • Detecting suspicious activity and enforcing our terms
  • Complying with legal obligations and responding to lawful requests

How We Share Information

We do not sell your personal information. We may share information in limited circumstances to deliver services, comply with law, or protect rights.

Service providers

We may share information with vendors who support our operations (e.g., hosting, analytics, customer support, payment processing). They are authorized to use information only as needed to provide services to us.

Legal and safety reasons

We may disclose information if required by law or when we believe disclosure is necessary to protect the rights, property, or safety of users, our business, or others.

Business changes

If we are involved in a merger, acquisition, financing, reorganization, or sale of assets, information may be transferred as part of that transaction, subject to appropriate safeguards.

Cookies and Similar Technologies

We use cookies and similar technologies to keep the site working, remember preferences, and understand how the platform is used. You can control cookie settings via your browser and, where available, consent tools.

Types of cookies
  • Strictly necessary: essential for core functionality and security
  • Preferences: remember choices (e.g., language, settings)
  • Analytics: understand usage to improve the platform
Do Not Track

Some browsers offer a “Do Not Track” signal. Because there is no uniform standard for interpreting this signal, we currently do not respond to it in a consistent way across services.

Security

We implement reasonable administrative, technical, and organizational measures designed to protect information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

Practical steps we take
  • Access controls and least-privilege practices
  • Monitoring for suspicious activity
  • Vendor due diligence for critical service providers

Data Retention

We retain personal information only as long as necessary to provide services, fulfill the purposes described in this policy, and comply with legal obligations. Retention periods vary depending on the type of data and the context.

How we determine retention
  • Whether you have an active account or ongoing relationship
  • Legal requirements (e.g., tax or accounting rules)
  • Security needs and dispute resolution considerations

Your Rights and Choices

Depending on your location and applicable laws (including GDPR and certain U.S. state privacy laws), you may have rights regarding your personal information.

Common requests
  • Access: request a copy of the personal information we hold
  • Correction: update inaccurate or incomplete information
  • Deletion: request deletion where applicable
  • Restriction / objection: limit certain processing
  • Portability: receive certain information in a usable format
How to exercise rights

To submit a request, contact us using the details in the Contact section. We may ask to verify your identity before fulfilling certain requests. If you use an authorized agent where permitted, we may require proof of authorization.

Marketing preferences

If you receive promotional emails from us, you can opt out by using the unsubscribe link in those messages. You may still receive important operational or transactional messages.

Children’s Privacy

FloraCraft Academy is not intended for children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us so we can take appropriate action.

Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. We will post the updated version on this page and update the effective date below.

Effective date

Effective: April 10, 2026

Contact

If you have questions about this Privacy Policy or want to exercise your rights, contact us:

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