Frequently Asked Questions
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Are courses fully online?
Most courses are delivered online with live workshops and self-paced modules. Some cohorts also offer optional hybrid studio sessions depending on your region—check the “Format” line on the course page inside the catalog.
Do I get a certificate?
Yes. After completing the required assessments and submitting the final arrangement project, you receive a verifiable digital certificate issued by FloraCraft Academy.
Can beginners start here?
Absolutely. Beginners typically start with our Foundations path, then progress into color theory, bouquet construction, and event floristry at a comfortable pace.
What payment methods are supported?
We support major debit/credit cards and many international payment options. If you encounter issues, email [email protected] and we’ll help you complete enrollment.
Is there a refund policy?
Yes. We follow a fair refund policy based on time since purchase and course progress. You can review the refund terms in our Terms documentation available via the site navigation.
How long do I have access to course materials?
Access varies by course, but most programs include extended access so you can revisit lessons, templates, and recordings. Specific access windows are shown on enrollment.
Do you offer live feedback on arrangements?
Yes. Many cohorts include critique sessions where instructors provide structured feedback on composition, mechanics, and styling. You can also submit photos for asynchronous review if live attendance isn’t possible.
What tools or supplies do I need?
A basic kit usually includes floral shears, stem stripper, floral tape, wire, and a bucket/vase for hydration. Each course provides a recommended list, including budget-friendly alternatives.
Can I study while working full-time?
Yes. Lessons are structured for flexible schedules: you can watch recordings, complete assignments on weekends, and join optional live sessions when available.
How do I contact support?
Email [email protected] or call +1 (415) 730-6284 during business hours. We typically respond within one business day.